Summary

This policy outlines our procedures for packaging, shipping, and delivering physical orders.

Order Management

Orders are prepared following payment confirmation. Processing times may increase during peak periods or holidays.

Shipping Options

We collaborate with reputable couriers and postal services to offer reliable shipping and tracking options.

Anticipated Delivery

Domestic deliveries usually take 5-14 business days. International shipping may range from 10-21 days due to customs or carrier factors.

Shipping Limitations

Certain regions may experience product restrictions. Accurate shipping addresses must be provided by customers.

Addressing Lost or Damaged Items

Report lost or damaged items immediately. We will liaise with carriers to resolve issues, offering replacements or refunds where appropriate.

Customs and Duties

International customers may bear responsibility for any customs duties, taxes, or processing fees.

Delivery Verification

Once carriers confirm delivery, the responsibility transfers to the recipient.

Shipping Terms Updates

Shipping terms may evolve as necessary. The latest terms will always be accessible here.